Desk Developers (“we,” “us,” or “our”) operates (https://deskdevelopers.com/) (“Website”). By placing an order through this Website, you agree to the terms outlined in this Shipping Policy. These terms help establish clear expectations regarding our services.
All orders are subject to stock availability. While we strive to maintain accurate stock counts, discrepancies may occur. If an item is unavailable at the time of purchase, we will fulfill available products and contact you regarding backorders or refunds.
Shipping costs are calculated at checkout based on weight, dimensions, and destination. These costs are collected during purchase and are final.
We accept returns for change of mind within [X] days of receiving the item, provided it is in its original packaging, unused, and resellable. Customers are responsible for return shipping costs and arranging their own shipping. Refunds will be issued as store credit.
Note: Shipping costs are non-refundable.
We honor valid warranty claims within 90 days of receipt. Customers must prepay return shipping, which will be reimbursed upon a successful claim. Warranty claims will be processed within 7 days after receiving the item. Upon approval, you may choose:
Refund to your original payment method
Store credit refund
Replacement item (if available)
Estimated delivery time: 2 – 7 days.
Estimated delivery time: 4 – 22 days, depending on courier service chosen at checkout.
Orders placed before 12 AM CDT (UTC-05) are dispatched the same day; others ship the next business day. Our warehouse operates Monday – Friday (excluding national holidays).
Delivery addresses may be changed before the order is dispatched.
We ship to P.O. Boxes via postal services only.
We ship to military addresses using USPS only.
Unavailable items will be canceled and refunded. The rest of the order will be shipped as usual.
If delivery exceeds the estimated time, please contact us for assistance.
Customers receive a tracking link upon dispatch to monitor shipment progress.
If a parcel is damaged upon delivery, you may refuse the package and contact us immediately. If received while absent, contact customer service for further steps.
Sales tax is included in the product price as displayed on the Website.
International shipments may be subject to import duties and taxes. Customers are responsible for these costs. Refusal to pay duties will result in the goods being returned at the customer’s expense, and only the product cost (excluding shipping) will be refunded.
Orders may be canceled before dispatch. If already shipped, refer to our Returns Policy.
All parcels are insured for loss and damage as per courier policy.
Refunds or replacements are processed once the courier completes their investigation.
Refunds or replacements are processed once the courier confirms the parcel is lost.
For inquiries, please contact us at support@deskdevelopers.com.